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There are no AutoInvites enabled. You have the control to start any communication.  Clicking the button above doesn't start an instant message either.  Once you enter, you'll have an option to type in a question before you begin.  Your name and email address are not necessary, but available if you would like a transcript sent to you via email afterwards.

This feature is added to help as we do other tasks near or on a computer. Though we try to stay logged in when we are in the office, availability is still focused around normal business hours (AZ time)

There is also a Q&A section for some common concerns and questions. 

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